{"id":5289,"date":"2015-03-20T04:00:42","date_gmt":"2015-03-20T09:00:42","guid":{"rendered":"https:\/\/www.rocksdigital.com\/?p=5289"},"modified":"2025-06-24T10:25:50","modified_gmt":"2025-06-24T15:25:50","slug":"struggling-sales-how-to-identify-sales-service-issue","status":"publish","type":"post","link":"https:\/\/www.rocksdigital.com\/struggling-sales-how-to-identify-sales-service-issue\/","title":{"rendered":"Struggling Sales? How To Identify If It Is A Sales or A Service Issue"},"content":{"rendered":"
\"Identify
Image Credit \u2013 fizkes\/Shutterstock.com<\/figcaption><\/figure>\n

If you are struggling to increase sales revenue<\/a>, you may think the answer is just to get more sales, or maybe the answer is to sell more. However, as a sales consultant and coach, I can tell you that getting more sales isn’t always the answer. Most of the time sales are the focus of declining profits, but it is important to be able to identify when the problem really is sales – and when it isn’t.<\/p>\n

When Sales are not the Problem<\/strong><\/h2>\n

Let me share with you a story about a client. Recently, this client and I sat down and looked at his business. It was going well, but not great. It seemed like every time he would turn the sales corner, something would push him back. It didn’t take long to see that it wasn’t his sales efforts that were impeding his success; it was his team’s inability to deliver his company’s services. He had some employees who were very nice people, but who were just not for the right fit to provide his company\u2019s type of service. When we fixed that part of his business, we could more readily focus on the business of his sales. His company has grown more than 30 percent in the last year. Needless to say, he’s ecstatic.<\/p>\n

So how do you know when you’ve got a legitimate sales problem or when your problem might be somewhere else? There are some tell-tell signs you can look for.<\/p>\n

How to Know When the Problem is Not Sales<\/strong><\/h3>\n